{"id":4479,"date":"2019-07-08T16:07:50","date_gmt":"2019-07-08T16:07:50","guid":{"rendered":"https:\/\/lilisockshop.co.il\/?page_id=4479"},"modified":"2019-08-19T09:37:28","modified_gmt":"2019-08-19T09:37:28","slug":"return-exchanges","status":"publish","type":"page","link":"https:\/\/lilisockshop.co.il\/en\/return-exchanges\/","title":{"rendered":"Returns and Exchanges"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2>Exchange<\/h2>\n<ul>\n<li>In accordance with and subject to the Consumer Protection Law<\/li>\n<li>Exchanging an item for a different size or color of the same style \u2013 or another style within 14 business days under the condition that it is new in its original wrapping, neither opened or worn.<\/li>\n<li>In the event that you want to exchange an item, one is to pack it and send it registered to: Lili Socks, Nachal Nitzanim 5, Ramat Beit Shemesh 9909637, along with the original invoice.<\/li>\n<li>We will contact you when the package arrives and arrange an exchange item of your choice.<\/li>\n<li>Items purchased on sale, or end of season sale cannot be exchanged.<\/li>\n<li>An item that was opened and found to be damaged \u2013 call or send a Whatsapp message and we will be in touch as soon as possible.<\/li>\n<li>We can be reached at 002-9997454 or on Whatsapp at 058-408022<\/li>\n<li>Our customer service department is at your service Monday thru Thursday from 10:30 \u2013 18:30<\/li>\n<\/ul>\n<h2>Returns<\/h2>\n<ul>\n<li>In accordance with and subject to the Consumer Protection Law<\/li>\n<li>Socks are considered undergarments<\/li>\n<li>Cancellation of a transaction and refund shall be given on item(s) whose cost cost exceeds 50 NIS, which are returned or mailed within 2 business days from the date of receipt of the product, provided that the product is new in its original packaging and has not been worn.<\/li>\n<li>If you would like to return an item(s) that exceeds 50 NIS, please wrap the package and send it by registered mail to Lily Socks, Nachal Nitzanim 5, Ramat Beit Shemesh, 9909637, and include the original invoice.<\/li>\n<li>Send us the tracking number you received from the post office to lilisockshop@gmail.com or to Whatsapp 058-408022<\/li>\n<li>When we receive confirmation that the shipment was sent to us within 2 business days of receiving the product, we will credit the credit card with the amount of the item or transaction.<\/li>\n<li>Products purchased on sale, or end of season sale, are non-refundable.<\/li>\n<li>Returns for items over 50 NIS can also be made at the store in Ramat Beit Shemesh within 2 business days of receiving the product.<\/li>\n<li>A debit card cannot be credited, such a transaction will be credited with a refund voucher to be used on our site.<\/li>\n<\/ul>\n<h3>We are happy to be at your service.<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Exchange In accordance with and subject to the Consumer Protection Law Exchanging an item for a different size or\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.5 - 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